OHIO
Department of Health (ODH)
Ohio Department of Health (ODH)
PROGRAMS FOR
Chronically Ill (Adult)
IMPORTANT PROGRAM NOTICES
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Overview
This program helps people with chronic health conditions with health-related expenses, such as diagnostics and health insurance premium payments.
Participants can
Use BetterOnline to review your budget and approved services.
Services include
Payroll – We process payroll for your caregiver using money from your budget.
Service Reports – With our reports you’ll always have a clear picture of the services you’ve received.
Customer service – Our friendly and professional customer service agents are available five days a week to help you with any questions.
Health insurance processing – PPL processes health insurance and Medicaid spend-down payments on behalf of the participant
Medicaid spend-down payments – PPL processes health insurance and Medicaid spend-down payments on behalf of the participant
How to get started
Are you wondering if self-direction is right for you or your loved one?
Program Documents
FILTER DOCUMENTS
Contact Information
Customer Service Hours:
Monday – Friday: 8am – 5pm | ET
Customer Service / General Questions:
1-888-752-8168
Customer Service Email:
pplohportal@pplfirst.com